Business Hours & Support
Holiday Hours
We hope you have an amazing holiday season with your loved ones! To allow our team members to celebrate the season and spend quality time with those closest to them, our holiday schedule is as follows:
December 24 – rental offices & Call Center close at 2 PM
December 25 – rental offices & Call Center are closed
December 31 – rental offices close at 4 PM & Call Center closes at 5 PM
January 1 – rental offices & Call Center are closed
For your convenience, although the office will be closed, you will have normal access to your unit on Christmas and New Year’s Day at most A-1 locations. The following locations will have the grounds closed on Christmas and New Year’s Day: Bell Gardens/Garfield, El Monte, Oakland - Coliseum, and Oakland - High Street.
Please note that the gates to our El Monte & Oakland - Coliseum properties will also close at 2 PM on Christmas Eve and at 4 PM on New Year's Eve.
Office Hours
Because our office hours vary depending on location, we encourage you to refer to the website page for the specific facility you are seeking assistance at for in-person service or gate access. To do so, search the city or zip code of the location you are interested in, and select that facility.
You can also get answers to your questions by contacting our Call Center at (800) 210-8979 during the below hours.
Our team is here to provide you with top-tier support, whether it's in person at one of our 50 locations throughout California, online, or over the phone!
Each one of our representatives is passionate about helping you find the right solutions to your storage needs. Stop in or contact us to learn about our available units, for assistance managing your account, to make payments, and with any questions or concerns you may have. We've got your back!
